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GET 10% OFF YOUR FIRST PURCHASE

We’re here to help you choose.

Find answers to the most common questions about our jewelry, materials and care — so you can feel confident, comfortable and connected with every piece you choose.

What does 925 silver mean?

925 silver, also known as sterling silver, means the piece is made of 92.5% pure silver and 7.5% other metals (usually copper). This blend makes the jewelry stronger and more durable while maintaining its beauty.

Why does silver turn black or tarnish?

Tarnishing is a natural process that happens when silver reacts with air, moisture, or substances like perfumes, lotions, and sweat. It’s not a defect—it’s a normal characteristic of real silver.

What effect does it have on my jewelry when it darkens?

When silver darkens, it only affects the surface. Your jewelry is not damaged and can be easily restored to its original shine with proper cleaning.

How can I tell if my jewelry is genuine silver?

Authentic sterling silver is usually stamped with “925.” You may also notice it slightly tarnishes over time—this is actually a sign of real silver. For full certainty, professional testing is recommended.

Does 925 sterling silver cause allergies?

Sterling silver is generally hypoallergenic and safe for most people. However, very sensitive skin may react to the small amount of other metals in the alloy.

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